ITIL Transformation (Version 5) eLearning

ITIL Transformation (version 5) equips you to carry change through and embed it as a lasting part of how the organisation works. You'll learn to combine governance, execution and continual learning, and to lead change across the whole organisation. The goal is to build a sustainable approach to delivering change in AI-driven environments. Choose the package that fits how you like to study: official materials and exam only (Essential), or with a guided interactive online course included (Standard and Plus).

For professionals and leaders who drive change and transformation initiatives at organisational scale. Suited to transformation and change leaders, programme leads, and those aiming for senior roles. Requires prior ITIL certification: any ITIL 4 certification, ITIL Foundation (v5), or ITIL Foundation Bridge (v5).

  • The ability to lead transformation initiatives and organisational change
  • Tools to balance governance, execution and continual learning
  • Readiness to build resilience and deliver measurable value
  • Skills that open leadership roles
  • An internationally recognised certification that strengthens your career
  • Core concepts of transformation in the ITIL context
  • Change and the ITIL Product and Service Lifecycle and the ITIL Value System connect
  • Embedding, sustaining and optimising change
  • Balancing governance, execution and continual learning
  • Leading change in AI-driven environments

Interactive online course: a self-paced online course, ~12 hours of modules, exercises and case studies. Included in Standard and Plus.

Learning Resource Kit: the official study materials in PDF format. Does not include the interactive online course. Included in Essential.

Every plan includes the exam voucher and the eBook.

  • 40 multiple-choice questions
  • Pass mark 65%
  • Open book exam
  • Online exam via PeopleCert
  • Voucher valid for 12 months from purchase
Price (VAT 0 %)
€850,00 EUR
€850,00 EUR
Plan
Study format eLearning
Duration ~12 h
Language English
Validity period 12 months

Pairs well with

PeopleCert Plus Membership
PeopleCert Plus Membership
€119,00
License
Read more
ITIL Transformation (Version 5) eLearning
  • Overview
  • Specifications

Trusted by

FAQ

Frequently asked questions

The interactive online course is a self-paced ~12-hour experience with modules, exercises and case studies; included in Standard and Plus.

The Learning Resource Kit is the official study material in PDF format without the online course, and it's included in Essential.

The exam voucher and eBook are included in every package.

Yes. ITIL Transformation requires any ITIL 4 certification, ITIL Foundation (v5), or ITIL Foundation Bridge (v5).

ITIL 5 expands the framework from traditional IT service management to digital product and service management. AI is integrated into the framework from the ground up. If you do not hold a previous ITIL certification, we recommend starting directly with ITIL 5.

Benefits

Key benefits of the course

Skills that work in everyday life

You get clear thinking models, practical examples and tools you can apply directly to your own work. The courses are designed to support real service and project situations — not just theory.

Certified and Recognized Quality

Our courses are based on internationally recognised frameworks and standards, such as ITIL and PRINCE2. They support competence development and offer a path to official certification.

Content developed by experts

The course content is designed by experienced professionals and grounded in real service and project work situations. It helps you see the bigger picture and supports learning at your own pace.

Purchasing process

What happens after the purchase?

  • Order confirmation

    You will receive an order confirmation to your email after purchase.

  • Getting started instructions

    Instructions for accessing your service or product will be sent to your email.

  • Login

    Register or log in to the course platform following the instructions provided.

  • Start learning

    Study at your own pace during the access period.

Customer Feedback

What Our Learners Say

5/5

"Good content that provided me with a solid understanding of project management as a whole."

Ethan 3.4.2026
5/5

"This gave me such a great overview of the whole process. I finally feel like I know what I’m doing when it comes to running a project from start to finish."

Josh 8.4.2026
5/5

"Easy to follow! I really liked the animations throughout the ITIL online course."

Grant 9.4.2026
Other products

You might also like